Privacy Policy

Last Updated: 3/7/2025  

This Privacy Policy applies to users of our products and applications. Futurelink Tech Limited ("Company," "we," "us," or "our"), a HongKong, China company, is the developer and owner of all commercial rights to SSHub and associated products.

We are committed to protecting your privacy and ensuring transparency in how we collect, process, and protect your personal data. By using SSHub, you consent to the collection and use of your information as described in this Policy.

1. Information We Collect

We collect the following types of data to provide and improve our services:

1.1 Personal Information

- Account Details: Name, email address, phone number, and account

credentials

- Profile Information: Profile picture (optional) and user preferences.

You can deactivate your account through the in-app path: “Mine - Settings - Account & Security - Delete Account .”

After you deactivate your account, we will stop providing you with products or services. In accordance with legal and regulatory requirements, we will process your personal information in an anonymized manner or delete the personal information associated with your account, except where laws, regulations, or regulatory authorities require a longer retention period.

1.2 Device and Usage Data

- Device Information: Device model, operating system version, IP address, and network status.

- Usage Analytics: App interaction history, settings, and performance logs.

1.3 Permissions and Sensors

- Bluetooth: Required for pairing and communication with supported hardware devices.

- Location (GPS, Wi-Fi, Cellular Data): Used for location-based services, such as marking vehicle locations.

- Camera: Needed for QR code scanning and optional profile picture uploads.

- Microphone: Used for voice-based interactions where applicable.

- Storage: Allows access to saved files, user logs, and media.

- Network State: Monitors internet connectivity for optimal performance.

1.4 Cookies and Tracking Technologies

We use cookies and analytics tools to enhance user experience, monitor app performance, and detect potential security risks.

2. Legal Basis for Data Processing

We process your data based on the following legal grounds:

- Explicit Consent: You may withdraw consent at any time through app settings or by contacting us.

- Contractual Necessity: To fulfill our obligations under user agreements.

- Legal Compliance: To adhere to GDPR, CCPA, and other applicable laws.

- Legitimate Interests: To ensure network security, prevent fraud, and optimize services.

3. Android Permissions and Usage

- android.permission.BLUETOOTH_SCAN  

Bluetooth scan permission is required to detect and discover nearby Bluetooth devices, enabling the addition of compatible devices to your connected device list.

- android.permission.ACCESS_BACKGROUND_LOCATION  

Background location access permission ensures the app can detect nearby Bluetooth devices and retrieve location data even when running in the background.

- android.permission.ACCESS_FINE_LOCATION  

- android.permission.ACCESS_COARSE_LOCATION  

Location permissions allow the app to access your geographical position (via GPS, Wi-Fi, or cellular data) to provide location-based services, such as marking vehicle positions.

- android.permission.BLUETOOTH  

Bluetooth permission is necessary to establish and maintain connections with paired hardware devices for communication.

- android.permission.CAMERA  

Camera permission is used for capturing photos to upload profile pictures and scanning QR codes to complete login verification.

- android.permission.READ_EXTERNAL_STORAGE  

Storage permission grants access to your device’s photo gallery for media selection and allows the app to store user-generated logs and files.

- android.permission.ACCESS_NETWORK_STATE  

Network state monitoring ensures the app can check your internet connectivity status and provide real-time prompts for network availability.

- android.permission.RECORD_AUDIO  

Microphone permission enables audio recording for voice-based interactions and video capture functionality.


- android.permission.READ_MEDIA_IMAGES

Photo access permission allows you to browse and select images from your device's gallery to be used as a personalized screensaver on your connected hardware device.


- android.permission.READ_MEDIA_VIDEO

Video access permission allows you to browse and select videos from your device's library to be used as a dynamic screensaver on your connected hardware device.

4. Purpose of Data Utilization

Your data is used for:

- Core Functionality: Account authentication, device synchronization, and real-time alerts.

- Service Improvement: Aggregated usage patterns drive feature enhancements and bug fixes.

- Risk Mitigation: Anomaly detection protocols safeguard against unauthorized access.

- Legal Obligations: Collaboration with authorities under valid legal requests.

5. Security Framework

We implement robust security measures to protect your data:- Data Encryption: All sensitive data is encrypted using AES-256 standards.- Access Control: Strict access policies ensure only authorized personnel can access user data.- Regular Audits: Periodic security reviews to identify and mitigate vulnerabilities.

6. Data Retention and Deletion

Retention Period: Personal data is retained only as long as necessary to fulfill the stated purposes.- Deletion Requests: You can request data deletion by contacting us at support@sshub.cc.

7. Children's Data

SSHub services are exclusively designed for users aged 18+. Any inadvertent collection of minors' data will prompt immediate deletion. Parents/guardians may contact us at support@sshub.cc to verify or revoke underage access.

8. Tracking Technologies & Cookies

We use tracking technologies for:- Performance Analytics: To monitor app stability and improve features.- Security Enhancements: To prevent fraudulent activity.- User Preferences: To store app settings for a personalized experience.

9. Privacy Policy Updates

We may update this Privacy Policy as needed. Significant changes will be communicated via email or in-app notifications.

10. Contact Information

For privacy concerns, please reach out to us at:

Futurelink Tech Limited

Rm 12 9/F THE CLOUD 111 TUNG CHAU ST Tai Kok Tsui Hong Kong

Support Email: support@sshub.cc

By using SSHub, you acknowledge that you have read, understood, and agreed to this Privacy Policy.